One of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by VANIRA CAPRICES and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy
Applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in VANIRA CAPRICES. This policy is not applicable to any information collected offline or via channels other than this website.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
How we use your information
We use the information we collect in various ways, including:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
- Log Files
VANIRA CAPRICES follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, VANIRA CAPRICES uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
You can accept / Choose options / Deny cookies
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
On-line Store - Buyers protection system
Our page is programed with secure blockchain, all your data during the payment processes are safe and blocked in private (see padlock symbol in our URL).
Theft of bank information or personal data is restricted.
Your payments will be made through PayPal following their sales policies.

OUR PLATFORM IS SUBJECT TO TRANSPARENCY POLICIES ENSURING YOUR PRIVACY AND PROTECTION.

VANIRA CAPRICES ©
PLEASE DO NOT HESITATE TO CONTACT US FOR ANY QUESTIONS, WE ARE HERE TO HELP YOU AND TO PROVIDE THE BEST SERVICE.
1. Refunds are NOT accepted
2. All our products are Tax Free. The customer should pay the taxes on customs on their country.
3. CHANGES WILL BE POSSIBLE IF…
* The item was not been used and the change request is reported within 7 days of arrival date for international shipping or 7 calendar days of the purchase date in place.
Customers will take by their side all extra shipping taxes and customs required during the process.
* When the product arrives to our studio, we will analyze the reasons you gave and the state of the product to act accordingly, the happiness of our customers is very important to us and we will do our best to ensure your contentment.
* The change will be made in exchange of another product of the same price or higher (customers should pay the extra cost before shipping).
* If the product arrives damaged due to due to poor service from the carrier, you must provide photos and official paperwork of the damaged products dispatched by the responsible delivery company as they agree with you.
If it's our fault, then, we will find the best solution to fix it with no extra cost as soon as possible.
* If the shipping company looses the item and you do not receive it, we will do several investigations with the shipping company. If there are clear evidences, we will refund you the total amount of the item. On this case, your refund will be available in your account at the latest 30 days after your payment.
* If still after passing the QUALITY TEST in our products, there are any design flaws on your product, we will repair the product for free or we will exchange it for another product of the same value. (with no extra cost).
PLEASE DO NOT HESITATE TO CONTACT US FOR ANY QUESTIONS, WE ARE HERE TO HELP YOU AND TO PROVIDE THE BEST SERVICE.

⸞ Trees & Fruits

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Looking for custom made creations?

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We will answer you as soon as possible
♥